FAQ - Shanti Elixirs

FAQ

What's the difference between a Local customer and a National Customer?

Local delivery orders are fulfilled directly by Shanti Elixirs in the Asheville area and can be picked up at participating markets or, depending on your home address, delivered to your home for a fixed delivery fee.  You need to live in the Asheville area to be eligible for this option (enter zipcode at checkout for eiligibilty)

Online orders through Shantielixirs.com are shipped via FedEx to all 50 States.  Refrigerated items will arrive within 48 hours of shipment.  Shipping costs are calculated based on your location at checkout.

Which Zip Codes Qualify to receive Home Delivery directly from Shanti Elixirs

$5 – 28787

$10 – 28801, 28803, 28804, 28805, 28806

Can I pickup my order locally?

Yes, just select “local pickup” at checkout at your desired farmers market and your order will be ready when you arrive.

Pick Up Locations include West Asheville Tailgate Market, RAD Market, ASAP Market, Hendersonville Market

I have an issue with my order, who should I contact?

So sorry to hear that.  Please contact us so we can resolve the matter.

Can I use a Shanti Elixirs Gift Card?

Yes, totally! Gift cards can be purchased here, and the code on your gift card can be applied in the cart at checkout.

What if I don't live in the Asheville area?

NO WORRIES!  We’ve got you covered!  We ship to all 50 states via FedEx.  Shipping costs vary depending on the shipping destination.  You can place an order through shantielixirs.com

 

How does the refillable Growler/ Mini-Growler program work?

Simple, in the local delivery section of our online store, you will see two options for the 4 pack, 16 oz mini growlers and 68 oz growler options, each offering a refill option.  If you are new to our growler program, your first time, you buiy the new bottles at the original price.  When you finish your jun and are ready for your next delivery, order again, this time as a refill and get the discount.  When we deliver your new order, we will collect the bottle(s) from your first order.